Abdominal Pain

Who do I see: GP
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment, routine appointments within 2-4 weeks.

Acute Asthma

Who do I see: GP or 999
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2-4 weeks.

Alcohol Advice

Who do I see: RISE / AA / WDP
Advice: Please visit wdp.org.uk or call 0300 303 4547 or alcoholics-anonymous.org.uk for self referrals.

Anxiety

Who do I see: Self-referral to IAPT Service / GP
Advice: Visit www.cnwl.nhs.uk for IAPT services, or please book an appointment online/ contact reception on 0208 206 9910 to make an appointment.

Back Pain

Who do I see: Community Pharmacy / GP after 7 days
Advice: Search for your nearest community pharmacist. For GP appointments,  please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Blood Pressure Monitoring

Who do I see: Health Care Assistant
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2-4 weeks.

Blood Tests

Who do I see: Phlebotomy (following Clinican’s request)
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Appointments for blood tests MUST have been requested by your doctor or other health care professional.
For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our Practice Nurses who will advise you.

Blue Badge Forms

Who do I see: Contact Brent Council
Advice: Visit Brent.gov.uk/Bluebadge

Boils

Who do I see: GP
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Breathlessness

Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. For less serious breathing issues such as COPD or chest infections, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Breastfeeding Advice

Who do I see: Self Help / Health Visitor
Advice: Visit NHS advice pages, or search for a breastfeeding support service near you. You can also book an appointment online, or contact reception on 0208 206 9910 .

Burns

Who do I see: Practice Nurse / Urgent Care Centre if severe
Advice: If severe, please search for your nearest Urgent Care Centre. If not, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Cellulitis

Who do I see:  GP
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Cervical Smears

Who do I see: Practice Nurse
Advice: Once you are invited, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment, on a day that you are not bleeding or on your period.

Chest Infections

Who do I see: A&E / 999 for severe symptoms
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Chest Pain

Who do I see: GP or A&E for severe symptoms
Advice: Telephone 999 or 111 if symptoms are severe. If not severe and has lasted for more than a few days, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Children’s Immunisations

Who do I see: Practice Nurse
Advice: Baby Clinic is run by our Practice Nurses, appointments needed for immunisations; please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more at NHS Choices.

Coils

Who do I see: GP Coil Clinic
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment with the correct GP.

Cold Sores

Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist.

Colds

Who do I see: Community Pharmacy
Advice: Search for your nearest community pharmacist. Antibiotics are NOT needed for the common colds, as colds are caused by a virus. Find out more at NHS choices.

Constipation in Adults

Who do I see: Community Pharmacy / GP if persists
Advice: Search for your nearest community pharmacist.  For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Contraception and Family Planning

Who do I see: Practice Nurse / GP / Family Planning Clinic
Advice: Find out more information about Ealing Family Planning Clinics. Contraception and family planning appointments are available at various times every day. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Cough

Who do I see: Community Pharmacy / GP if persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Cystitis

Who do I see: Community Pharmacy / GP if persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Dementia Screening

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Dental Problems

Who do I see: Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services.

Depot Injection (other)

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Depot Injection (contraception)

Who do I see: Practice Nurse
Advice: For a GP or a Practice Nurse, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Depression

Who do I see: IAPT Service / GP
Advice: Visit www.cnwl.nhsuk for IAPT services, or please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Diabetes Monitoring

Who do I see: Healthcare Assistant / Practice Nurse (full annual) / Clinical Pharmacist (medication)
Advice: Routine annual clinic appointments reminders will be sent to all our patients with diabetes. Reception staff will direct you to the most appropriate health care professional. For the surgery, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Diarrhoea

Who do I see: Community Pharmacist / GP if persists
Advice:  Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Diet/Lifestyle Changes

Who do I see: Practice Nurse
Advice: Please visit Brent Healthy Eating Workshops or email healthyliving@brent.gov.uk or for a Health Care Assistant, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Dizziness

Who do I see: GP
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Dressings

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Drug Addiction

Who do I see: Addaction / AA / FRANK
Advice: Please visit wdp.org.uk/find-us/brent or Tel: 0300 303 4547 or visit alcoholics-anonymous.org.uk, or talktofrank.com, Tel: 0300 1236600, for self referral help.

Ear Care / Ear Wax

Who do I see: Community Pharmacy / Practice Nurse
Advice: Search for your nearest community pharmacist.  If you think you may need ear irrigation (‘syringing’ ) please speak to one of our Health Care Assistants who will advise you by booking an appointment online, or contacting reception on 0208 206 9910 to make an appointment.  Also please check the following information on NHS Choices.

Earache

Who do I see: GP
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

ECG

Who do I see: Health Care Assistant / Practice Nurse (following GP request)
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Eczema

Who do I see: Community Pharmacy / GP if persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Emergency Contraception

Who do I see: Community Pharmacy / Family Planning Clinic / GP
Advice:  Search for your nearest community pharmacist, or for your nearest Family Planning Clinic. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more information.

Eye Infection

Who do I see: Optometrist / Community Pharmacy / GP if persists or vision is impaired
Advice: Search for your nearest community pharmacist, or for your nearest opticians. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Eye Injuries

Who do I see: Urgent Care Centre / A&E if severe
Advice: Please search for your nearest Urgent Care Centre. If severe, please go to Moorfields or Western Eye Hospital’s A&E departments.

Flu

Who do I see: Community Pharmacy / GP if persists for more than 7 days or difficulty breathing
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Flu Vaccine

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Forms, certificates and medicals

Who do I see: Medical Secretary
Advice: A medial examination will be booked if necessary.  Completion of forms, certificates and medicals are not covered under the NHS. Payment for reports must accompany the request or appointment booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. Allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection. Please note we do not sign passport forms.

Fungal Infections

Who do I see: Community Pharmacy / GP if it persists
Advice: Search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

General Advice

Who do I see: Self-Care / 111 / Community Pharmacy
Advice: Please visit the NHS information home pages. You can also telephone 111 for any non-urgent medical issues or you can search for your nearest community pharmacist.

Genital Infections including Herpes

Who do I see: Genitourinary (GUM) Clinic / GP
Advice:  For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Hay Fever

Who do I see: Community Pharmacy
Advice:  Search for your nearest community pharmacist. For a clinical pharmacist, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more information.

Head Injuries

Who do I see: Community Pharmacy / GP / Urgent Care Centre if severe
Advice: Please search for your nearest Urgent Care Centre, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Head Lice

Who do I see: Community Pharmacy / School Nurse
Advice: Please search for your nearest community pharmacist.  For a Practice Nurse, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more information at NHS Choices.

Headaches

Who do I see: Community Pharmacist / GP
Advice: For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more information at NHS Choices.

Holiday Cancellation Certificate

Who do I see: GP Surgery Receptionist
Advice: Please attend in person or post the documentation and payment. Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Payment for reports must accompany the request or booking (i.e. in advance). Charges are aligned with the BMA’s guidelines. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 28 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Implants

Who do I see: Family Planning Clinics

Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment with the correct GP.

Indigestion

Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist.  For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Infected Wounds

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more information at NHS Choices. 

Ingrowing Toenail

Who do I see: Community Pharmacy / Podiatrist / Practice Nurse (dressing)/ GP (infected)
Advice: Please search for your nearest podiatrist, or search for your nearest community pharmacist. For a GP or a Practice Nurse, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more information at NHS Choices. 

Insect Bites

Who do I see: Community Pharmacy / GP if severely infected
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Find out more information at NHS Choices. 

Insomnia

Who do I see: Community Pharmacy / IAPT Service / GP
Advice: Please visit IAPT services, or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Insurance Reports

Who do I see: GP Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Medical Reports

Who do I see: Surgery Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.

Medication Reviews

Who do I see: Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Missed Contraceptive/Emergency Contraception

Who do I see: Community Pharmacy / Family Planning Clinics /  GP
Advice:  For emergency contraception, please find your nearest community pharmacy. For other issues please search for your nearest family planning clinic, or please book an appointment online at the surgery, or contact reception on 0208 206 9910 to make an appointment.

Moles

Who do I see: GP
Advice: For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Mouth Problems

Who do I see: Community Pharmacy / Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services, or you may find your nearest community pharmacy. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Nappy Rash

Who do I see: Community Pharmacy / Health Visitors
Advice:  Please search for your nearest community pharmacist.

Neck Pain

Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Nosebleeds

Who do I see: 111 / Urgent Care if severe / GP if several episodes
Advice: Pinch nose (do not lean head back) and apply ice pack.  Find out more information about nose bleeds. If concerned, you can ring 111, or search for your nearest Urgent Care Centre. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Panic Attacks

Who do I see: IAPT Service / GP
Advice: Visit www.cnwl.nhs.uk for IAPT services, or please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Passport Forms

Who do I see: We do not sign passport forms
Advice: Passport forms are not covered by the NHS. Find Out More here.

Period Problems

Who do I see: GP
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Phobias

Who do I see: IAPT Service / GP
Advice: Visit www.cnwl.nhs.uk for IAPT services, or please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Pneumoccocal Vaccine

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Prescription Queries

Who do I see: Community Pharmacist / Clinical Pharmacist
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Rashes

Who do I see: Community Pharmacy / GP if persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Removal of Stitches

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Shingles Vaccine

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Sick Note

Who do I see: Self certify first 7 days, then routine GP appointment
Advice: For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.  Routine appointments are usually within 2-4 weeks. If you have been discharged from hospital, your hospital team will issue any fit notes for the entire period of your recovery.  Please contact the ward staff (even after discharge). Schools should not request a GP letter to confirm absence, this can be written by a parent or guardian.

Sinusitis

Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Skin Conditions

Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Smoking Cessation

Who do I see: Practice Nurse / Community Pharmacist
Advice: Book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Sore Eyes

Who do I see: Optician / Community Pharmacy / GP if it persists
Advice: If severe, Please search for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Sore Penis

Who do I see: Sexual Health Clinics / GP if it persists
Advice:  Please visit www.nwlondonsexualhealth.nhs.uk. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Sore Throat

Who do I see: Community Pharmacy / GP if it persists
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. Routine appointments within 2 – 4 weeks.

Sprains

Who do I see: Community Pharmacy / GP if it persists / Urgent Care Centre
Advice: Please search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment. If it is a suspected serious injury, please search for your nearest Urgent Care Centre.

Spirometry Testing

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Stings

Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.

Styes

Who do I see: Community Pharmacy / Optician / GP if it persists
Advice: Please search for your nearest opticians or search for your nearest community pharmacist. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Sunburn

Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist.

Tetanus Injection

Who do I see: Practice Nurse
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Threadworm

Who do I see: Community Pharmacy
Advice: Please search for your nearest community pharmacist. You can also use NHS Choices page for more information.

Thrush (Vaginal)

Who do I see: Self-Help Advice / Community Pharmacy / Sexual Health Clinic / GP
Advice: You find information on the NHS choices help page. You can also search for your nearest community pharmacist. If you are sexually active, you can also visit www.londonsexualhealth.nhs.uk.

Travel Vaccinations

Who do I see: Practice Nurse
Advice: Please book at least 1 month before travelling and either book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Urine Infections

Who do I see: GP
Advice: Please bring a urine sample into the consultation; sterile pots available at reception. Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Vaginal Discharge

Who do I see: Sexual Health Clinic / GP
Advice: You can search for your nearest community pharmacist. If you are sexually active, you can also visit www.nhlondonsexualhealth.nhs.uk. For a GP, please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Verrucae

Who do I see: Community Pharmacy / GP if longer than 3 months
Advice: Please search for your nearest community pharmacist. You can book an appointment with a GP for cryotherapy by booking an appointment online, or contacting reception on 0208 206 9910 to make an appointment.

Vitamin B12 Injection

Who do I see: Practice Nurse (Following clinician advice)
Advice: Please book an appointment online, or contact reception on 0208 206 9910 to make an appointment.

Vomiting

Who do I see: Community Pharmacy / GP
Advice:  Please search for your nearest community pharmacist. For babies and toddlers, or if it persists longer than 1 week in children and adults, please see the GP by booking an appointment online, or contacting reception on 0208 206 9910 to make an appointment.

Warfarin Monitoring

Who do I see: Anticoaglation Clinic
Advice: Please contact Anticoagulation clinic from your local hospital.

Warts

Who do I see: Community Pharmacy / GP
Advice: Please search for your nearest community pharmacist. You can book an appointment with a GP for cryotherapy by booking an appointment online, or contacting reception on 0208 206 9910 to make an appointment.